Privacy policy

Imago Sapiens Photo & Films

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1. Introduction

At Imago Sapiens Photo & Films, we respect and protect the privacy of everyone who contacts us to learn about our wedding photography and videography services.
This Privacy Policy explains how we collect, use, and protect your personal data.
By using our website or communicating with us through any channel, you agree to the terms described here.

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2. Data We Collect

We may collect the following information when you contact us:

• Full name

• Email address

• Phone number

• Wedding or event date

This information may be submitted through:

• Contact form on our website

• Messages via WhatsApp, Instagram Direct Message (DM), or Facebook Messenger

In addition, the website may use cookies to improve browsing experience and for internal statistical purposes. These cookies do not directly identify the user.

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3. Purpose of Data Use

The information provided is used exclusively to:

• Send quotes or information about our services

• Follow up with potential clients via email, phone call, or WhatsApp

• Conduct internal statistical analysis to track inquiries and improve customer service

We do not send spam, run mass campaigns, or sell your data to third parties.

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4. Data Sharing

Personal data is not shared with any external person, supplier, or collaborator.
Only the person responsible for Imago Sapiens Photo & Films has access to it.

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5. Data Retention

The information provided will be kept indefinitely for internal control purposes, unless the user requests otherwise.

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6. User Rights

You may request at any time:

• Access to your data

• Modification or correction

• Complete deletion of your information

Simply email us at:
📩 imagosapiens@gmail.com 
Your request will be handled promptly.

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7. Use of Audiovisual Content

By hiring our services, the generated content (photos or videos from the event) may be used for portfolio or promotional purposes on our website or social media, unless the client expressly states otherwise.
If at any time you wish your content to be removed, you can request it, and it will be deleted without question.

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8. Data Controller and Location

The person responsible for data processing is:
MATT WILLIAMS ACOSTA ZAPIEN
Cancún, Mexico
📩 imagosapiens@gmail.com

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9. Platform and Security

This website is hosted on Wix, a platform that complies with international security standards.
However, we recommend not sharing sensitive information through public forms or messages.

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10. Changes to This Policy

This Privacy Policy may be updated from time to time.
The most recent version will always be available on our website.